e-BRIDGE CloudConnect

An exclusive Toshiba device feature, the e-BRIDGE CloudConnect tool works behind the scenes for you, managing your devices remotely by gathering information about your machine via the cloud. That means you can spend less time managing your devices and free up your resources with remote meter reads, firmware updates, and toner alerts to trigger automatic supplies deliveries. It’s easy to set up too, with no software installation required—simply install as a firmware update.

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Description

Out of Sight, Not Out of Mind

e-BRIDGE CloudConnect works behind the scenes to ensure your Toshiba products are giving you the most for your money. Natively built into all new Toshiba e-STUDIO products and available as a firmware update on most existing models, e-BRIDGE CloudConnect is simple to implement allowing you to quickly reap the benefits. By gathering data and transmitting via the Cloud, e-BRIDGE CloudConnect ensures improved management and faster response time.

Take advantage of this valuable tool that increases office productivity with enhanced fleet management and better device control. To learn more about Toshiba e-BRIDGE CloudConnect contact us today.

 

Increased Uptime
• System codes transmitted via the Cloud provide continuous status of your devices, allowing you to remotely make adjustments that provide better reliability and stability. If on-site technical expertise is necessary, your service provider will know what parts are required before arriving.

• Remote diagnostics provides the ability to make adjustments on the fly to internal device codes that control copy, scan, and network settings such as color density and paper drawer priority meeting your needs are met promptly and accurately.

Device Management
• Consistently manage device configurations to adhere to company or regulatory standards.
• Remotely reconfigure entire fleet with one policy or configuration.
• Perform firmware updates remotely during off-peak hours ensuring no downtime during office hours.
• Device configuration data backup functions allowing machine settings to be quickly and easily restored.

Reduced Workload
• Meter reads are automatically taken at set intervals (as often as daily) and reported during off-peak hours freeing up your resources to focus on other business.
• Toner alerts are transmitted triggering automatic supplies delivery so your staff doesn’t need to order and maintain supplies.

cloudConnect

 

 

Work Remotely

Toshiba expands its innovation again with a new industry-leading Cloud based application. Exclusive to Toshiba e-STUDIO devices*.

  • e-BRIDGE CloudConnect captures valuable device data and allows you to perform a variety of operations remotely from your customer support center.
  • e-BRIDGE CloudConnect alerts you real-time of specific service codes, arming you with valuable knowledge to proactively serve your customers.

The end result is significant value add for you, as well as improved service staff efficiency, with decreased labor costs and time spent in the field for your company.

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