Almost 56 percent of respondents to an ARS Technica survey reported that their companies had not begun moving apps or services outside traditional centralized data centers. With that number being as big as it is, there’s plenty of opportunity for vendors selling the “everything as a service” model—and plenty of reasons why it can work well if implemented correctly. 

But there are problems still to be solved. 

According to ARS Technica, one of the big issues facing running everything as a service is how to do all the things humans now do at smaller scale to keep IT operations up and running, with less demand for human involvement. While locally staged resources from a cloud provider may take some of the economic issues of hardware ownership out of the picture and place the burden of managing those racks on someone else, companies with heterogeneous systems and needs may not be eager to hand over their entire operation to AWS, Google, or whomever to run for them because of the cost of converting over to those platforms. And while some companies have already handed over operation of their IT infrastructure to a data center operator or services organization, they’re still paying for the human touch to keep things running. In an ideal world, everything as a service would drastically reduce those costs while giving companies the ability to grow or shrink every component of operations on demand.

In other words, either take the key from the humans or give them a smaller one. “You can’t scale everything with humans, as much as we love them,” says Holger Mueller, vice president and principal analyst at Constellation Research.

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