It’s time to let your IT staff focus on critical tasks, instead of printers!
In many companies, high-paid IT departments spend countless hours of valuable time on the administration and management of your company’s output devices. That’s right, your already over-worked IT staff gets pulled away from critical, profit-generating tasks all the time to service and maintain the copiers and printers in your office.
According to Gartner Inc., the world’s leading IT research company , 25 percent of help desk calls are printer and copier related – that’s a quarter of your IT department’s time spent dealing with non-critical areas.
Even simple supply orders, regular repairs, or standard installations require your IT staff dealing with several vendors and service personnel. Additional frustrations arise from the downtime and cost-inefficiencies of using multiple suppliers.
A recent survey by Gartner revealed that the top priorities of IT professionals should include:
• Analytics and Business Intelligence
• Cloud Computing and Virtualization
• Building your Infrastructure
• Improving your CRM and ERP
• Managing your Network
Notice what’s NOT on that list – servicing your printers! Printer-related tasks take away from mission-critical functions that grow your business. Don’t take any more time away from your IT staff. Instead, improve your business and technology processes by shifting the management of your print fleet to us.
With a single point of contact and one bill, a Managed Print Services (MPS) Program provides you with peace of mind and a simplified plan to manage your output devices and streamline supplies and maintenance. Whether it’s new hardware or maintenance on existing machines, all of your output devices will be taken care of – regardless of the brand.
Your IT managers will be free from the burden of managing tedious administrative tasks, so they can focus their core skills on lucrative projects that will make your business more profitable.
Reduce frustration and administrative costs while increasing the productivity of your valuable IT staff. Contact us today, and we’ll help your IT department get back to business!