“When you deal with a ProMaster dealer, you’re dealing with the very best Toshiba has to offer.”

THE BENEFITS TO YOU ARE SUBSTANTIAL

When you rely on United Imaging a Toshiba ProMaster dealer, for service and support you’re working with a dealer committed to providing you with a total business solution to your office automation needs.

• Toshiba trained technicians ensure the job’s done right, the first time.
• A dedicated Field Service Operation ensure quick response and minimum downtime.
• The dedication Service Manager matches the dealer’s support to the customer’s needs.
• Customer relations training supports a positive long-term working relationship.
• Preventative maintenance reduces system downtime and reduces operating expenses.
• Random appraisals assure you that your machines are being correctly maintained, on the proper schedule, and according to the prescribed specifications.
• Dealer parts inventories expedite service and help to ensure your copier or facsimile will be repaired quickly.
• On-line computer systems allow the ProMasters dealer to provide service and support you need in the most efficient and responsive manner possible.
• Constant evaluation guarantees service excellence.

By choosing to work with United Imaging a Toshiba ProMaster dealer, you are helping to ensure the smooth, uninterrupted operation of your business. You are taking advantage of the best service and support program of its kind in the industry. And, you are subscribing to a total business solution. Toshiba ProMasters…there for you before, during and most importantly after you buy our products.

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ABOUT PROMASTERS AWARD

WE ARE BUILDING A RELATIONSHIP, NOT JUST MAKING A SALE

The real test of a business relationship doesn’t start the day a company sells you a product, but rather, the day after. In today’s demanding and fast-paced business climate the service and support you get after you buy a product are equally important to the product itself. This is especially true with critical office automation equipment. virtually every business today relies heavily on copiers, scanners, fax, thermal printers, digital signage and the maintenance of these machines. determines to a very great extent to a company’s ability to do business. As a leader in the development and manufacturing of these machines, Toshiba realizes this better than anyone else. And not surprisingly, Toshiba has addressed this issue better than anyone else.

THE BEST WE HAVE TO OFFER

The ProMasters Program is concrete evidence of Toshiba’s uncompromising commitment to quality service and support. In turn, the ProMasters designation identifies those exceptional Toshiba dealers who have made tremendous efforts to qualify for this prestigious recognition by providing service and support that is second to none. When you deal with a ProMaster dealer, you’re dealing with the very best Toshiba has to offer.

THE BAR IS SET HIGH FOR A REASON

Toshiba is determined that the quality of service match the high quality of our products. Consequently, qualification for becoming a Toshiba ProMaster dealer are difficult and on going. To qualify for the Toshiba ProMasters designation, a dealer must continually demonstrate his commitment to providing, exceptional technical customer support. That entails meeting a number of requirements:

• Toshiba Trained Technicians
• Field Service Operation
• Ongoing Customer Relations Program
• Pro-Active Preventative Maintenance Scheduling
• Equipment Appraisal
• Dealer Computer System Capabilities
• Constant Evaluation