About UI | Archive 2000

United Imaging was founded by Michael Cohen nearly 20 years ago.Mike felt that a company could flourish in the industry if it followed one primary business philosophy: PROVIDE TOTAL CUSTOMER SATISFACTION! In order to best support that philosophy, Mike felt that his company needed to always present customers with high quality goods at competitive prices, as well as a team of employees who had the desire to provide the very best in customer service. By following those precepts, United Imaging has been successful in continually expanding its customer base and its services offered.

The Company’s continued growth has allowed us to now provide services through four divisions: sales of image processing consumable goods; sales of RICOH office equipment; service of office equipment; and sales and service of computer networks.

 Imaging Supply Division

United Imaging’s supply division has set the industry standard for customer service since the company’s inception. We provide businesses throughout the country with high quality computer, copier, and fax supplies. United Imaging offers customers a complete list of original name brand products and environmentally conscious remanufactured products, all at the lowest prices available (discounted even further for high volume purchasing). Also, with over 30 distribution centers across the nation, we provide on demand product availability and no more than 3 business day delivery, with most orders generally delivered in 1 business day.

 

 Ricoh Copier and Facsimile Authorized Dealership

When United Imaging started our equipment division we knew it was of the utmost importance to distribute a product that would support our company’s philosophy. After researching, studying, and analyzing the equipment on the market, we came to the conclusion that RICOHoffered the most advanced, reliable, and user-friendly copiers and facsimiles in the industry. Moreover, RICOH also is the best dollar value for our customers. United Imaging has had an exceptional relationship with RICOH, and, more importantly, our customers have consistently been very satisfied with RICOH products.

 Technical Services

To complement RICOH’S expansive product line, United Imaging’stechnical service department is staffed with knowledgeable and highly trained technicians. As stated, United Imaging prides itself on its customer service, and this is certainly evident with our technical service department. We set industry standards with our response times, and provide on-site service for all facsimile, printer, copier, and digital imaging products.

 

 

 Network Services

United Imaging’s network service division serves two main purposes for our customers. First, when a customer purchases equipment that is to tie-in to their network, our network service division assists in implementation. Next, our network service division provides on-site sales, service and consulting for all computer network issues.