Description
The IT Tools You Need in One Dashboard
No one loves juggling multiple pieces of software. UI Managed Services Remote Monitoring & Management gives you a comprehensive set of tools to efficiently secure, maintain, and improve IT in a single dashboard, including:
- Patch management
- Web protection
- Prescriptive data analytics
- Data breach risk intelligence
- Managed antivirus
- Remote access
- Automated monitoring and maintenance
- Backup and recovery
UI MS RMM Key Features
Active Discovery
Discover and manage devices as they come on your networks
This includes
- Device discovery
- View device details
- Active Directory monitoring
- Connection logs
- Advanced monitoring agent
Web Protection
Keep users safe and productive while they use the web.
This includes
- Threat protection
- Bandwidth monitoring
- Access controls
- Site blacklists
- Time-based browsing policies
- Policies
- Custom user-facing messaging
- Individual site blocking
Managed Antivirus
Protect against known viruses and catch new, hard-to-detect malware threats.
This includes
- Extensive signature-based scanning
- Heuristic checks
- Active protection and behavioral scanning
- Default policies
- Powerful customization
Automation and Scripting
Automate tasks using our drag-and-drop automation editor or upload your scripts.
This includes
- Easy proactive task automation
- Bulk changes
- Proactive tasks
- Scheduling
- Custom and community scripts
- Flexible drag-and-drop interface
Mobile Device Management
Manage and secure smartphones and tablets from a single dashboard.
This includes
- Security
- Location tracking
- Ownership details
- Data usage monitoring
- Remote features
- Multiple device types supported
Remote Monitoring
Remotely monitor desktops, laptops, servers, and mobile devices across operating systems and platforms.
This includes
- Alerts and performance checks
- Security monitoring
- Windows, Mac, and Linux compatibility
- Network performance monitoring
- Mobile device monitoring
- Virtual machine monitoring
- Granular roles and permissions
- Automation and bulk actions
Service Desk
Create tickets, simplify billing, and effectively manage your IT business.
This includes
- Ticket and task management
- Mobile enabled
- Contract and SLA management
- Billing management
- Reports and agent locations
- Time tracking
- Asset and inventory management
Risk Intelligence
Assess new customers’ IT security and prove value immediately.
This includes
- Manage PII exposure vulnerability
- Show financial impact
- Demonstrate trend
- Manage data risk
- Enhance backup, patch, and AV packages
- Provide remediation services
- Satisfy critical components of PCI DSS, HIPAA, and other compliance
Backup And Recovery
Back up full systems quickly and recover from IT disasters.
This includes
- True Delta
- Backup Accelerator
- Bare metal protection
- Virtual and continuous disaster recovery
- Bandwidth throttling
- Standby image backup
- Private encryption key with end-to-end encryption
- Advanced Encryption Standards (AES)
Reports
View details on just about anything you need with transparent reporting.
This includes
- Display key metrics and support activities
- Review all the critical functions you perform
- Device inventory
- Pricing
- Antivirus protection
- Backup integrity
- User audits
- Hardware and software checkups
Remote Access
Perform maintenance and fix issues without leaving your desk.
This includes
- Provide faster support with lower costs
- Reporting
- Anytime access
- Contact lists
- File system
- System configuration
- Performance issue maintenance
- Service management
Data-Driven Insights
Get actionable insights based on analyzing over five million endpoints in real time.
This includes
- Security insights
- Efficiency insights
- How-to insights
- Site blacklists
- Relevant suggestions
Patch Management
Fine-tune your patch management policies to prevent cyberattacks and optimize system performance.
This includes
- Automation
- Customizable policies and scheduling
- Patch roll-back
- Exchange and Office 365 support
- Heightened security for vulnerable programs
- Ability to disable devices
- Deep scans
Mobile App
Provide exceptional service wherever you are with our mobile apps.
This includes
- View problem servers and workstations
- View full checks, outages, tasks, notes info, and asset data
- Clear failing checks and Add check notes
- Run remote control sessions using Take Control right from your iOS or Android device
